Privacy Policy

MORAN FOOD protects personal information and processes it securely in accordance with applicable laws and regulations.

Effective July 21, 2026

MORAN FOOD Co., Ltd. (the “Company”) complies with the Personal Information Protection Act and other applicable laws and regulations. The Company establishes and discloses this Privacy Policy to protect the personal information of data subjects and promptly address related complaints.

Purposes of Processing Personal Information

The Company processes personal information for the purposes listed below. Personal information will not be used for any purpose other than those stated below. If a purpose of use changes, the Company will take the measures required by applicable laws and regulations, including obtaining separate consent where necessary.

Receiving and responding to product purchase inquiries, consultations, quotation requests, personal purchase deliveries, and other requests.
Receiving and responding to OEM and partnership inquiries, providing consultations, and reviewing potential business opportunities.
Communicating inquiry results and maintaining effective communication.
Responding to disputes, improving services, and operating the website securely.

Personal Information Processed

The Company collects and uses the following personal information when inquiries are submitted through the website.

Inquiry Type Required Information Optional Information

Sales Inquiry Inquiry type, name or contact person, phone number, product category, product, weight, inquiry details, an email address for inquiries other than personal purchases, and, for personal purchases, the recipient's name, phone number, postal code, and delivery address. Company name, anticipated purchase volume, purpose of purchase, preferred delivery region, preferred purchase or delivery date, delivery instructions, and attachments.

OEM & Partnership Inquiry Company name, contact person, phone number, email address, product type, and inquiry details. Packaging format, estimated volume, desired completion date, distribution plan, and attachments.

Please do not include unnecessary sensitive or uniquely identifying information, such as Resident Registration Numbers or health information, in inquiry details or attachments.

Processing and Retention Period

The Company retains personal information collected for inquiries and consultations for six months from the date of the last response and destroys it without delay thereafter. If a data subject requests deletion, the Company will destroy the information within five days of the request unless there are legitimate grounds not to do so.

However, if retention is required under applicable laws and regulations or is necessary to resolve a dispute, the Company may retain the information for the period prescribed by law or for the period necessary to resolve the dispute.

Procedures and Methods for Destruction

Personal information is destroyed without delay when its retention period expires or its processing purpose has been fulfilled. Electronic files are permanently deleted using methods that prevent recovery or restoration, and paper records are destroyed by shredding or incineration.

Provision of Personal Information to Third Parties

The Company uses personal information only within the scope of the stated processing purposes and does not provide it to third parties except with the consent of the data subject or where specifically permitted by law.

Entrustment of Personal Information Processing

The Company entrusts the following personal information processing activities to ensure reliable handling of inquiries and related emails.

Processor Entrusted Activities Retention and Use Period

NAVER Cloud Corp. Transmission, receipt, and storage of inquiry emails through NAVER WORKS. Until the entrustment agreement ends or the processing purpose is fulfilled.

Any change to the entrusted activities or processor will be disclosed through this Privacy Policy.

Rights and Obligations of Data Subjects and How to Exercise Them

Data subjects may request access to, rectification or deletion of, or suspension of processing of their personal information, or may withdraw their consent. These rights may be exercised in writing, by telephone, or by email. The Company will verify the requester’s identity and take action without delay.

When exercising these rights, data subjects must not infringe upon another person’s personal information or privacy in violation of applicable laws and regulations.

Measures to Ensure the Security of Personal Information

The Company implements necessary administrative and technical measures to ensure the security of personal information, including establishing an internal management plan, managing access rights, retaining access logs, operating security software, limiting the number of personnel authorized to handle personal information, and providing related training.

Automatically Collected Information

When the website is used, information such as IP address, access date and time, browser and device information, and service usage records may be generated automatically and processed for security and service quality improvement.

The Company does not use cookies for member identification or personalized advertising.

Chief Privacy Officer

The Company designates the following contact to oversee personal information processing and respond to privacy-related inquiries and complaints.

Organization: MORAN FOOD Co., Ltd.
Department: Sales Support Team
Phone: 010-7352-5289
Email: sales@moranfood.com

Remedies for Infringement of Rights

For reports or consultations concerning personal information infringement, data subjects may contact the following organizations.

Changes to This Privacy Policy

This Privacy Policy takes effect on July 21, 2026. Any additions, deletions, or revisions will be announced on the Company’s website.